Information You Provide

• Full name, email address, and phone / WhatsApp number
• Company name and trade licence details
• Emirates ID or passport details (for service delivery)
• Financial and tax-related information (required to deliver our services)

Information Collected Automatically

• IP address, browser type, and device information
• Pages visited and time spent on the site
• Referral source (how you found our website)

Cookies

We use cookies and similar tracking technologies to improve your experience. You can control cookie settings through your browser preferences.

• Provide and deliver the services you have requested (VAT, Corporate Tax, Accounting, etc.)
• Respond to your enquiries and provide customer support
• Send service updates, reminders, and compliance deadline notifications
• Send newsletters and promotional communications (you may opt out at any time)
• Comply with UAE legal and regulatory requirements
• Improve our website and services
• Process payments and maintain financial records

• Contractual necessity — to deliver the services you have engaged us for
• Legal obligation — to comply with UAE laws and FTA regulations
• Legitimate interests — to improve our services and communicate with clients
• Consent — for marketing communications (you may withdraw consent at any time)

We do not sell your personal information. We may share your information with:

Service Providers

Third-party providers who assist us in operating our website or delivering services (e.g. hosting providers, email platforms, accounting software).

Regulatory Authorities

The Federal Tax Authority (FTA), Ministry of Economy, UAE Customs, or other government bodies where required to deliver our services or comply with legal obligations.

Professional Advisors

Legal or financial advisors where necessary for the delivery of services. All third parties are required to maintain the confidentiality and security of your information.

We retain your personal information for as long as necessary to:

• Deliver the services you have engaged us for
• Comply with UAE legal requirements — the FTA requires tax records to be kept for a minimum of 7 years
• Resolve disputes and enforce agreements

When your information is no longer required, we will securely delete or anonymise it.

We implement appropriate technical and organisational measures to protect your personal information, including:

• Secure encrypted storage of client data
• Restricted access to personal information on a need-to-know basis
• Regular security reviews of our systems and processes

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised date. We encourage you to review this policy periodically.